The helpers who work at Kosovo’s Bear Sanctuary Prishtina don’t usually make contact or interact with wild bears – but this story shows how they are willing break their rules for the safety of the animals they love.

The sanctuary specialises in ‘restaurant bears’ – a clan of 15 brown bears who had been kept in little cages outside restaurants to attract customers.

Police officers and experts from Four Paws carry brown bear Arina away from zoo in Prizren

However in 2010, the government rightly made this practice illegal – meaning the sanctuary was created to provide long term care for the mistreated bears.

The sanctuary’s comfort zone was pressured last week, after they got a call from police officers claiming they had noticed a wild bear not moving in an area which was dense with bushes.

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